Help / General & account / Customer account

Reset forgotten password

Use the forgot-password flow.

Reset steps

On the login page, click Forgot password, enter your account email, and follow the link in the message. Links expire after a short period.

No email

Confirm you used the same address as checkout. Corporate filters sometimes block reset mail — try a personal email or contact support.

After reset

Log in with the new password and update any password manager entry. License keys are unchanged.